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Do you need a tax receipt for your ticket or a ticket refund? Was there anything wrong with your baggage or flight? Would you like to share your experiences and opinions of our services with us? Do you wish to ask us a question regarding Czech Airlines? Use the appropriate online form, send us your initiative, opinion or question and we will be happy to assist you.

General Area of Your Question

Luggage content

Luggage content

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Flight Information

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Bank detail

Please provide your bank details in case your complaint leads to a refund, and attach the relevant receipts or invoices. We are committed to keeping bank details safe.

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General Area of Your Question

Personal Information
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Flight Information

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Bank detail

Please provide your bank details in case your complaint leads to a refund, and attach the relevant receipts or invoices. We are committed to keeping bank details safe.

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If you have purchased your ticket via our website, please fill in the online form below to request refunds. Refunds will be processed within 10 work days at the latest. Detailed conditions of ticket refunds are available in the Ticket Refunds section.

Reservations will be cancelled and all tickets listed in the form refunded provided the request form is filled in correctly and duly submitted.

Contact Person

Language of communication

Refund Details

Purchased Flight Tickets

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Upon submission of the completed form, the reservation is cancelled and all listed tickets are subjected to the refund process.

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Please fill in the form below to request the issuance of a tax receipt for tickets purchased via our website, mobile applications and Czech Airlines Contact Centre. We will send you a tax receipt within 14 work days. Tax receipts can only be claimed until day 15 of the month following the month of the ticket purchase.

If your ticket was issued by a travel agency, please contact the agent directly with a tax receipt request.

We are only able to issue tax receipts for tickets with correctly submitted ticket numbers and reservation codes.

Contact Person
Title

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Tax Receipt Detail
Tax payer

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Address (Company registered seat)

Purchased Flight Tickets

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Double-check the information you provided. You will not be able to change these information later. Neither it is possible to issue tax receipts for different tax subjects regarding one ticket.

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General Area of Your Question
Personal Information
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Flight Information

Description

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Supported file types include: gif, jpg, jpeg, bmp, doc, docx, xls, xlsx, ppt, pptx, zip, rar, pdf, txt.

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