Information for Passengers Regarding COVID-19

Health and Safety of Customers and Employees is Czech Airlines Top Priority

We would like to assure our customers that we treat the infectious disease epidemic threats with the utmost responsibility and follow the implemented regulations and issued recommendations of the relevant authorities in accordance with the guidelines of the World Health Organization (WHO), EASA and IATA. We continue monitoring the situation thoroughly, evaluating any developments on an ongoing basis. We are also implementing appropriate measures and remaining in close contact with all appointed public health authorities.

Temporary suspension of flights from/to Prague between 16 March and 11 April 2020

Czech Airlines temporarily suspends the operation of its flights from/to Prague for the period between 16 March and 11 April 2020 as a result of the declared state of emergency by the Government of the Czech Republic and a related ban on entry to the Czech Republic for all foreigners and a ban on travelling abroad for all Czech citizens.

Clients with tickets for the cancelled flights can change their departure date, i.e. rebook to a later date, via the MY BOOKINGS application on our website, by contacting their ticketing agent or by calling our customer helpline at: + 420-284-000-601.

Due to the naturally increased number of requests to change bookings, it may take longer to process your request. We apologise for the inconvenience caused and thank you for your understanding!

Temporary Closure of Prague Sales Offices

Czech Airlines sales offices (on Evropská 846/176a, Prague 6 and in Prague Airport Terminals 1 & 2) are temporarily closed due to the anti-crisis measures adopted by the Government of the Czech Republic. We apologise for the inconvenience caused and thank you for your understanding.