Antes de embarcar aviones de Czech Airlines y durante el vuelo, todos los pasajeros tienen que llevar protección de boca y nariz, excepto menores de dos años y personas sujetas a excepciones especificadas en las medidas de crisis o medidas de emergcia vigentes.
No cumplir las medidas de seguridad se considerará no cumplir las Condiciones de transporte de Czech Airlines / Smartwings. Como resultado, el pasajero que viole las Condiciones puede ser excluido del transporte.
Por eso le pedimes que lleve su propia mascarilla desechable, respirador, máscara de algodón hecha en casa o bufanda. Nuestros empleados también usarán equpaje de protección para vías resporatorias y manos.
¿Vuela desde / hacia Praga? Revise las medidas de protección aplicadas dentro de las instalaciones del aeropuerto de Praga.
Su seguridad es nuestra prioridad.
Los procesos generales en puntos de seguridad pueden haber cambiado. Le rcomendamos llegar al aeropuerto con antelación. También existen restricciones relevantes a algunos servicios. Salas VIP, restaurantes y tiendas pueden estar temporalmente cerradas.
Medidas en las puertas
Para reducir el riesgo de transmisión de Covid-19, presente su documento de viaje abierto en la página noc la foto al personal en puerta de embarque y luego coloque su tarjeta de embarque en el validador de la tarjeta de embarque usted mismo. Este procedimiento garantizará su embarque seguro sin contacto físico innecesario.
Distribución de asientos abordo
Asumiendo suficiente capacidad, manteneremos asientos vación entre pasajeros en clase económica. En clase business, el asiento del medio siempre estará vacío. En aviones con cofiguración de dos asientos, siempre habrá sólo una persona por cada par de asientos.
Refrescos abordo de vuelos de Czech Airlines
Pueden haber cambios a comidas pedidad de nuestro GOURMET MENU en clase económica, mientras que en clase busines, donde garanteamos un asiento libre entre pasajeros, comidas serán servidas como siempre. Una seleción limitada de refrescos abordo BISTRO-ON-BOARD será ofrecida. Nuestro personal abordo le proporcionará los detalles. Todos los refrescos abordo incluyen envoltorios protectivos.
Por favor, quitese su máscara sólo mientras coma su comida o beba sus bebidas! Vuelva a ponerse su máscara inmediatamente después de beber o comer.
Travel Sky Shop FLY & BUY
Para minimizar el contacto entre los pasajeros y el personal abordo, no será posible comprar mercancía ofrecida por la revista abordo FLY & BUY.
Revista abordo Mywings
Materiales imprimidos a bordo han sido minimizados. Por este motivo la revista abordo Mywings no estará temporalmente disponible.
All passengers heading to the Czech Republic and having stayed for more than 12 hours in the last 14 days in countries that are not on the list of countries with a low risk of Covid-19 must complete an online Public Health Passenger Locator Form before arriving in the Czech Republic.
Conditions for entry to the Czech Republic valid from 9 November 2020 can be found here.
Exceptions to the obligations to fill the form and submit a PCR test result can be found here.
Change for transfer passengers at Václav Havel Airport Prague
Passengers arriving at Terminal 1, i.e., from a country outside the Schengen area, and continuing on a connecting flight from Terminal 2, i.e., to a Schengen area country, must pass through passport control in the arrival hall of Terminal 1 and then continue through the public part of the airport to Terminal 2 for a connecting flight.
Passport control in the airport transit zone at the transition from Terminal 1 to Terminal 2 will be closed until further notice for operational reasons.
Passengers arriving at Terminal 2 with a connecting flight from Terminal 1 can pass through passport control in the airport transit zone.
You can find information about the current entry requirements here.
Change of CABIN BAGGAGE Rules for Departures from Germany
Based on the decision of the German Federal Police, in order to ensure the best protection of passengers and staff during security checks at airports, it is possible to carry ONLY ONE PIECE OF CABIN BAGGAGE UPON DEPARTURES FROM GERMANY, i.e. either a cabin bag or a small personal bag. Please make sure you do not have these prohibited items either on your person or in your carry-on baggage.
In cases where your ticket price tariff allows you to carry more than one piece of cabin baggage free of charge, you can check another piece of cabin baggage free of charge to be transported as checked baggage.
This new policy also applies to transit passengers who pass security checks at airports in Germany.
We apologise for any inconvenience caused and thank you for your co-operation.
Wear Face Masks at Frankfurt Airport
If you are flying from/to Frankfurt, please do not forget to cover your nose and mouth with protective equipment (a face mask) at the airport. This obligation applies to the premises of terminals, shops, restaurants (excluding drinking and eating) and airport means of transport. Children under the age of six and people who cannot have airways blocked for health or psychological reasons are subject to exemption.
You can find information about the current entry requirements here.
Travellers aged 12 and over, who arrives on Belgian territory from the red zone and who does not have a main residence in Belgium, must have a negative Covid-19 test result. The test certificate itself should include date and time of test: must be maximum 72 hours before arrival in the Belgian territory. In the absence of a negative test result proof, the airline is obligated to refuse boarding.
All passengers travelling to Belgian territory need to complete a Passenger Locator Form (PLF) regardless of their departure point and nationality. This is possible as from 48h before boarding the flight.
The PLF must be completed online, where the passenger will obtain a QR code receipt to be presented at check-in and/or boarding. Only persons who are technically unable to fill in the electronic form will be allowed to use the paper form - filled out and handed over before boarding.
Passengers failing to submit this form or providing misleading and incomplete information will be denied boarding.
Effective from 10th November 2020, payments for extra baggage, overweight baggage or other additional services at Copenhagen Airport (CPH) are only possible by credit card. Cash payments are not accepted.
As of 12 September 2020, only people who meet the criteria listed here are allowed entry to Denmark.
From 21 December 2020, Denmark is included among the red countries. Therefore, persons travelling from Denmark to the Czech Republic must undergo an RT-PCR test for SARS CoV-2 or quarantine upon arrival.
All passengers heading to Spain must complete the registration form available here or in the free app SPAIN TRAVEL HEALTH-SpTH before departure. After registration, passengers will receive a QR code, which they will present upon arrival.
From 23 November 2020, passengers travelling to Spain must submit a confirmation of a negative PCR test for SARS CoV-2 taken within no more than 72 hours prior to arrival.
Passengers who fail to present the confirmation on arrival, will be tested at the airport and may be subject to a financial penalty.
Information regarding the confirmation is available here.
Before the trip, review the new measures applied by the Icelandic government to enter the territory of Iceland.
The Icelandic authorities require all arriving passengers to undergo quarantine. All passengers traveling to Iceland are required to fill out a pre-registration form before arrival, which includes their contact information, address during their quarantine in Iceland and a declaration of health. Children born 2005 or later are exempt from pre-registration, testing and quarantine related to travel. Quarantine duration after arrival is 14 days but by undergoing a test for COVID-19 on arrival to Iceland and again after 5 days, this period may be shortened (see covid.is for details). A fee is charged for the test, payable on registration or at the border when the first sample is collected. The 2nd test is included in this charge.
Learn more about the conditions of entering the country here:
Instructions for quarantine for visitors in Iceland
Frequently Asked Questions
From 8 October 2020, passengers must submit a confirmation of a negative SARS CoV-2 test not older than 72 hours before entering Italy.
The test can also be taken upon arrival in the country. More information can be found here.
Moreover, all travellers must download and complete forms before entering the country.
All passengers heading to Sardinia (Cagliari) must complete the registration form available on the Sardinia website before departure.
After registration, passengers will receive a confirmation email, which they will present at check-in together with the required travel documents.
The confirmation must be filled in electronically.
Passengers must complete and submit health screening form (6/12) before departure, declaring that they do not have any symptoms associated with COVID-19.
Travellers aged 13 and over from outside the Schengen area are required to hold a valid Covid-19 negative test certificate and to complete this test declaration Covid-19. The test certificate itself should include date and time of test: must be maximum 72 hours before arrival in the Netherlands.
All passengers (including Dutch citizens) must show a negative test declaration Covid-19 and the negative test result when boarding the aircraft. If a passenger cannot show the negative test declaration form then the passenger may not board the aircraft. Test report should include Date and time of test: must be maximum 72 hours before arrival in the Netherlands
Negative rapid antigen-test mandatory per January 23rd 2021 0:01 LT. In addition to the mandatory negative PCR-test results, the test-declaration, the health declaration the government adds a mandatory COVID-19 negative rapid antigen-test to the spectrum of test that need to be carried out for air travel to The Netherlands. This test is also mandatory for transfer/transit passengers. The COVID-19 rapid antigen-test must performed within 4 hours prior to departure.
All passengers on flights to Amsterdam are requested to arrive at the airport at least 3 hours before the scheduled departure due to the obligation to undergo an antigen test before departure. For more details, see here.
Travellers who had spent time in certain countries including the Czech Republic prior to their journey, should self-quarantine after arrival in the Netherlands for ten days. For more details, see here.
The entry of foreigners to Russian Federation continues to be limited. Categories of persons allowed to enter the territory of the Russian Federation are listed here. Please make sure you are compliant with the conditions for entry to the Russian Federation.
All passengers are required to complete the Application Form upon arrival in the Russian Federation and present it at the passport control.
All foreign citizens are required to present a medical document confirming the PCR test for COVID-19 with a negative result passed not earlier than 3 calendar days prior to arrival in the Russian Federation. Foreign passengers without this document may not be allowed to board the aircraft.
Puede ocurrir que compre un billete de Czech Airlines (Czech Airlines es la aerolínea, que vende el billete), pero la aerolínea operadora es una aerolínea asociada. Alternativamente, otra aerolínea puede operar parte de su viaje.
Le recomendamos que visite las páginas web de nuestras aerolíneas asociadas para obtener toda la información más reciente sobre las instrucciones de viaje de Covid-19 a bordo de sus aviones: