To purchase tickets and services, please use the Flight booking section. To change your booking and order additional services, please use the My bookings section. To request a refund, please use the cancellation form. All practical information can be found in the Travel information section. If you have purchased your ticket from a travel agent, please contact your travel agent.
Our Contact Centre is here for you from 8 a.m. to 8 p.m.
- Customer Helpline +420 284 000 601
- Departures and Arrivals +420 284 000 604
- Online Booking Assistance +420 284 000 605
- Online Check-in Assistance +420 284 000 606
- OK Plus +420 284 000 607
- OK Plus Corporate +420 284 000 608
Airport Ticketing Office
The sales office in Terminal 1 remains available to passengers 2,5 hours before departure.
Airport's Website: Václav Havel Airport Prague
Company Registered Address
Czech Airlines
K Letišti 1068/30,
Ruzyně, 161 00 Praha 6
Czech Republic
Customer Care
Czech Airlines
Customer Care
P. O. BOX 37
160 41 Praha 6
Czech Republic
