Flying During the Time of Coronavirus

Measures on Board

Boarding Aircraft with Mandatory Nose and Mouth Cover (Face Mask)

Before boarding Czech Airlines and Smartwings aircraft and throughout the flight, all passengers must wear protective mouth and nose gear. This requirement does not apply to children under two years of age and other people subject to exemptions specified in the relevant crisis or emergency measures in place.

Failure to comply with the safety measure will be considered a breach of Czech Airlines/Smartwings Conditions of Carriage. As a result, the passenger in breach of the Conditions may be excluded from transport.

Therefore, we ask that you bring your own protective gear in the form of disposable face masks, respirators, home-made cotton face masks or scarves and shawls. The face shield is not accepted as a stand-alone protective gear (i.e., without use in combination with any of the above). Our crew members will also use protective airways and hand gear.

Strict Hygiene Standards Aboard Our Aircraft

Our aircraft interiors undergo a thorough disinfection process before and after each flight according to the strictest hygienic standards, including seats, tray tables, seat pockets, overhead lockers and lavatories.

Please Note:
We recommend you always check the current rules and regulations for entering the country of your final destination before your journey. This also applies to citizens and permanent residents as well as passengers in transit or transfer. In some cases, a negative COVID‑19 test result may be required. For additional information on rules and regulations for entering or transferring through the country of your final destination, please contact the authorities of the respective country.

Social Distancing

Protective Measures Within the Premises of Václav Havel Airport Prague

Flying from/to Prague? Review the protective measures applied within the premises of Prague Airport.

Your safety is our priority.

Two-metre Gaps

Please maintain a two-metre gap from others when boarding or disembarking the aircraft.

Online Check-in

If possible, please use the relevant section of our website to check in for your flight online.

Contactless Payments

Only contactless payments, i.e. credit or debit cards, are accepted aboard our aircraft.

Airports

Please note that the general procedures of security checkpoints may have been adjusted. We recommend arriving at airports ahead of time. There are also restrictions governing the provision of certain services. Airport lounges, restaurants, shops and other facilities may thus be temporarily closed.

Measures on Gates

To reduce the risk of transmitting Covid-19, please present your travel document open at the photo page to the staff at the departure exit and then place your boarding pass on the boarding pass validator by yourself. This procedure will ensure your safe boarding without unnecessary physical contact.

On-board Seating

Sufficient seating capacity permitting, gaps will be maintained between passengers in Economy Class. Business Class seating arrangements will always leave the middle seat empty. On aircraft with a two-seat configuration, there will always be only one person seated per pair of seats.

In-flight Service Limitations

Refreshments Aboard Czech Airlines Flights

There might be changes to the pre-ordered meals from our GOURMET MENU selection in Economy Class, while in Business Class, where we can guarantee a free seat between passengers, refreshments will be served as usual. A limited selection of the BISTRO-ON-BOARD in-flight refreshments will be offered. Details will be provided by the crew. All in-flight refreshments include protective wrapping.

Please remove your face masks only while eating your meals and drinking your beverages! When you have finished eating and drinking, put your face mask back on immediately.

Travel Sky Shop FLY & BUY

In order to minimise contacts between passengers and crew members, it will not be possible to purchase merchandise offered by the in-flight FLY& BUY magazine.

Mywings In-flight Magazine

All printed materials distributed on-board our aircraft have been limited to a minimum. Therefore, you will not find the in-flight Mywings magazine aboard our aircraft at the moment.

Country-specific Entry Regulations

On flights to some destinations, you may be asked to fill in a form directly aboard the aircraft or at the airport. Therefore, please remember to carry a pen while in flight as, for hygienic reasons, writing accessories cannot be distributed by the crew.

Czech Republic

Czech Republic

Travel Conditions

All passengers heading to the Czech Republic and having stayed for more than 12 hours in the last 14 days in countries that are not on the list of countries with a low risk of Covid-19 must complete an online Public Health Passenger Locator Form before arriving in the Czech Republic.

Conditions for entry to the Czech Republic valid from 9 November 2020 can be found here.

A list of countries according to the level of risk can be found here and here.

Exceptions to the obligations to fill the form and submit a PCR test result can be found here.

Change for transfer passengers at Václav Havel Airport Prague

Passengers arriving at Terminal 1, i.e., from a country outside the Schengen area, and continuing on a connecting flight from Terminal 2, i.e., to a Schengen area country, must pass through passport control in the arrival hall of Terminal 1 and then continue through the public part of the airport to Terminal 2 for a connecting flight.

Passport control in the airport transit zone at the transition from Terminal 1 to Terminal 2 will be closed until further notice for operational reasons.

Passengers arriving at Terminal 2 with a connecting flight from Terminal 1 can pass through passport control in the airport transit zone.

Belgium

Belgium

You can find information about the current entry requirements here.

As from August 1st, all passengers travelling to Belgian territory need to complete a Passenger Locator Form (PLF) regardless of their departure point and nationality. This is possible as from 48h before boarding the flight.

The PLF must be completed online, where the passenger will obtain a QR code receipt to be presented at check-in and/or boarding. Only persons who are technically unable to fill in the electronic form will be allowed to use the paper form - filled out and handed over before boarding.

Passengers failing to submit this form or providing misleading and incomplete information will be denied boarding.

Denmark

Denmark

Effective from 10th November 2020, payments for extra baggage, overweight baggage or other additional services at Copenhagen Airport (CPH) are only possible by credit card. Cash payments are not accepted.

As of 12 September 2020, only people who meet the criteria listed here are allowed entry to Denmark.

Finland

Finland

You can find information about the current entry requirements here.

France

France

You can find information about the current entry requirements here.

Germany

Germany

You can find information about the current entry requirements here.

Change of CABIN BAGGAGE Rules for Departures from Germany

Based on the decision of the German Federal Police, in order to ensure the best protection of passengers and staff during security checks at airports, it is possible to carry ONLY ONE PIECE OF CABIN BAGGAGE UPON DEPARTURES FROM GERMANY, i.e. either a cabin bag or a small personal bag. Please make sure you do not have these prohibited items either on your person or in your carry-on baggage.

In cases where your ticket price tariff allows you to carry more than one piece of cabin baggage free of charge, you can check another piece of cabin baggage free of charge to be  transported as checked baggage.

This new policy also applies to transit passengers who pass security checks at airports in Germany.

We apologise for any inconvenience caused and thank you for your co-operation.

 

Wear Face Masks at Frankfurt Airport

If you are flying from/to Frankfurt, please do not forget to cover your nose and mouth with protective equipment (a face mask) at the airport. This obligation applies to the premises of terminals, shops, restaurants (excluding drinking and eating) and airport means of transport. Children under the age of six and people who cannot have airways blocked for health or psychological reasons are subject to exemption.

Iceland

Iceland

Before the trip, review the new measures applied by the Icelandic government to enter the territory of Iceland.

The Icelandic authorities require all arriving passengers to undergo quarantine. All passengers traveling to Iceland are required to fill out a pre-registration form before arrival, which includes their contact information, address during their quarantine in Iceland and a declaration of health. Children born 2005 or later are exempt from pre-registration, testing and quarantine related to travel. Quarantine duration after arrival is 14 days but by undergoing a test for COVID-19 on arrival to Iceland and again after 5 days, this period may be shortened (see covid.is for details). A fee is charged for the test, payable on registration or at the border when the first sample is collected. The 2nd test is included in this charge.

Learn more about the conditions of entering the country here:
Instructions for quarantine for visitors in Iceland
https://www.covid.is/english
http://visit.covid.is/
Frequently Asked Questions

Italy

Italy

From 8 October 2020, passengers must submit a confirmation of a negative SARS CoV-2 test not older than 72 hours before entering Italy.

The test can also be taken upon arrival in the country. More information can be found here.

Moreover, all travellers must download and complete forms before entering the country.

Sardinia

All passengers heading to Sardinia (Cagliari) must complete the registration form available on the Sardinia website before departure.

After registration, passengers will receive a confirmation email, which they will present at check-in together with the required travel documents.

The confirmation must be filled in electronically.

Netherlands

Netherlands

As of 15 September 2020, people arriving in the Netherlands who had spent time in the Czech Republic prior to their journey must quarantine themselves for ten days. This applies even to people who show no symptoms of Covid-19 or have tested negative for the disease. The measure does not apply to those travelling from other parts of the Czech Republic.

For more details, see here.

Portugal

Portugal

Madeira

All passengers heading to Madeira must complete the registration form available on madeirasafe.com. The form must be completed 48-12 hours before departure.

Romania

Romania

From 7 October 2020, persons arriving into Romania from the Czech Republic are required to undergo a two-week quarantine.

For more details, please see here.

Russia

Russia

The entry of foreigners to Russian Federation continues to be limited. Categories of persons allowed to enter the territory of the Russian Federation are listed here. Please make sure you are compliant with the conditions for entry to the Russian Federation.

All passengers are required to complete the Application Form upon arrival in the Russian Federation and present it at the passport control.

All foreign citizens are required to present a medical document confirming the PCR test for COVID-19 with a negative result passed not earlier than 3 calendar days prior to arrival in the Russian Federation. Foreign passengers without this document may not be allowed to board the aircraft.

Slovakia

Slovakia

As of 18 September 2020, people arriving from the Czech Republic must present a negative Covid-19 test or register using the e-border form and quarantine themselves for five days during which they must get tested.

For more details, see here.

Spain

Spain

All passengers heading to Spain must complete the registration form available here or in the free app SPAIN TRAVEL HEALTH-SpTH before departure. After registration, passengers will receive a QR code, which they will present upon arrival.

From 23 November 2020, passengers travelling to Spain must submit a confirmation of a negative PCR test for SARS CoV-2 taken within no more than 72 hours prior to arrival.

Passengers who fail to present the confirmation on arrival, will be tested at the airport and may be subject to a financial penalty.

Information regarding the confirmation is available here.

Sweden

Sweden

You can find information about the current entry requirements here.

Effective from 1st November 2020, payments for extra baggage, overweight baggage or other additional services at Stockholm Arlanda Airport are only possible by credit card. Cash payments are not accepted.

Ukraine

Ukraine

You can find information about the current entry requirements here.

United Kingdom

United Kingdom

Before your trip, review the current measures applied by the UK government to enter the territory of United Kingdom, including mandatory online registration prior to your arrival.
Learn more about the current entry conditions of United Kingdom at www.gov.uk/uk-border-control

Visit the IATA websites and check the current rules and regulations for entering the country of your final destination.

Partner Airlines

A situation may occur where you purchase a Czech Airlines ticket (Czech Airlines is a marketing carrier), but the operating carrier is a partner airline. Alternatively, another carrier operates part of your journey.

We recommend that you visit the websites of our partner airlines for all the latest information on Covid-19 travel instructions aboard their aircraft:

For the latest information from SkyTeam, an airline alliance of which Czech Airlines is a member, please click here.