Before boarding Czech Airlines and Smartwings aircraft and throughout the flight, all passengers must wear protective mouth and nose gear. This requirement does not apply to children under two years of age and other people subject to exemptions specified in the relevant crisis or emergency measures in place.
Failure to comply with the safety measure will be considered a breach of Czech Airlines/Smartwings Conditions of Carriage. As a result, the passenger in breach of the Conditions may be excluded from transport.
Therefore, we ask that you bring your own protective gear in the form of disposable face masks, respirators, home-made cotton face masks or scarves and shawls. Our crew members will also use protective airways and hand gear.
Flying from/to Prague? Review the protective measures applied within the premises of Prague Airport.
Your safety is our priority.
Sufficient seating capacity permitting, gaps will be maintained between passengers in Economy Class. Business Class seating arrangements will always leave the middle seat empty. On aircraft with a two-seat configuration, there will always be only one person seated per pair of seats.
Please note that the general procedures of security checkpoints may have been adjusted. We recommend arriving at airports ahead of time. There are also restrictions governing the provision of certain services. Airport lounges, restaurants, shops and other facilities may thus be temporarily closed.
Refreshments Aboard Czech Airlines Flights
There might be changes to the pre-ordered meals from our GOURMET MENU selection in Economy Class, while in Business Class, where we can guarantee a free seat between passengers, refreshments will be served as usual. A limited selection of the BISTRO-ON-BOARD in-flight refreshments will be offered. Details will be provided by the crew. All in-flight refreshments include protective wrapping.
Please remove your face masks only while eating your meals and drinking your beverages! When you have finished eating and drinking, put your face mask back on immediately.
Travel Sky Shop FLY & BUY
In order to minimise contacts between passengers and crew members, it will not be possible to purchase merchandise offered by the in-flight FLY& BUY magazine.
Mywings In-flight Magazine
All printed materials distributed on-board our aircraft have been limited to a minimum. Therefore, you will not find the in-flight Mywings magazine aboard our aircraft at the moment.
Travel Conditions for Citizens of Selected EU Countries
Citizens of selected EU+ countries and foreigners with the status of a long-term resident in one of these member states may travel to the Czech Republic without having to prove the purpose of the trip and submit a confirmation of passing the SARS-CoV-2 test with a negative result. The Ministry of Health has issued a protective measure, which divides the EU+ countries into three groups according to the risk of the COVID-19 disease: low-risk countries (green), medium risk (orange) and high risk (red). You can find additional information on the website of the Ministry of Foreign Affairs of the Czech Republic HERE.
Temporary Closure of Prague Sales Offices
Czech Airlines sales offices (on Evropská 846/176a, Prague 6 and in Prague Airport Terminals 1 & 2) are temporarily closed due to the anti-crisis measures adopted by the Government of the Czech Republic. We apologise for the inconvenience caused and thank you for your understanding.
As from August 1st, all passengers travelling to Belgian territory need to complete a Passenger Locator Form (PLF) regardless of their departure point and nationality. This is possible as from 48h before boarding the flight.
The PLF must be completed online, where the passenger will obtain a QR code receipt to be presented at check-in and/or boarding. Only persons who are technically unable to fill in the electronic form will be allowed to use the paper form - filled out and handed over before boarding.
Passengers failing to submit this form or providing misleading and incomplete information will be denied boarding.
Change of CABIN BAGGAGE Rules for Departures from Germany
Based on the decision of the German Federal Police, in order to ensure the best protection of passengers and staff during security checks at airports, it is possible to carry ONLY ONE PIECE OF CABIN BAGGAGE UPON DEPARTURES FROM GERMANY, i.e. either a cabin bag or a small personal bag. Please make sure you do not have these prohibited items either on your person or in your carry-on baggage.
In cases where your ticket price tariff allows you to carry more than one piece of cabin baggage free of charge, you can check another piece of cabin baggage free of charge to be transported as checked baggage.
This new policy also applies to transit passengers who pass security checks at airports in Germany.
We apologise for any inconvenience caused and thank you for your co-operation.
Wear Face Masks at Frankfurt Airport
If you are flying from/to Frankfurt, please do not forget to cover your nose and mouth with protective equipment (a face mask) at the airport. This obligation applies to the premises of terminals, shops, restaurants (excluding drinking and eating) and airport means of transport. Children under the age of six and people who cannot have airways blocked for health or psychological reasons are subject to exemption.
At the latest the day before arrival, all passengers headed to Greece must fill in a registration form available at travel.gov.gr.
After filling out the form, the passenger will receive an email or SMS message with a QR code, which should be presented together with the required travel documents at the check-in counter. The QR code can be presented printed or displayed on the screen of a portable electronic device (mobile phone, etc.).
Passengers who fail to present a QR code (or a confirmation e-mail of a timely registration), will be excluded from transport.
* We recommend filling in the form in Google Chrome or Mozilla Firefox. The QR code is usually generated and received on the day of passengers´ scheduled arrival at the destination.
* Due to the time difference, we recommend filling in the form no later than 24 hours before the scheduled arrival at the destination.
* Only one form is allowed for all family members travelling together. In this case, all family members will prove themselves by a common QR code, or by email confirming joint registration.
Before the trip, review the new measures applied by the Icelandic government to enter the territory of Iceland.
The Icelandic authorities require all arriving passengers to undergo quarantine. All passengers traveling to Iceland are required to fill out a pre-registration form before arrival, which includes their contact information, address during their quarantine in Iceland and a declaration of health. Children born 2005 or later are exempt from pre-registration, testing and quarantine related to travel. Quarantine duration after arrival is 14 days but by undergoing a test for COVID-19 on arrival to Iceland and again after 5 days, this period may be shortened (see covid.is for details). A fee is charged for the test, payable on registration or at the border when the first sample is collected. The 2nd test is included in this charge.
Learn more about the conditions of entering the country here:
Instructions for quarantine for visitors in Iceland
Frequently Asked Questions
As of 15 September 2020, people arriving in the Netherlands who had spent time in Prague prior to their journey must quarantine themselves for ten days. This applies even to people who show no symptoms of Covid-19 or have tested negative for the disease. The measure does not apply to those travelling from other parts of the Czech Republic.
For more details, see here.
Departures from Bucharest - Otopeni (OTP) Airport
Please arrive at the airport 3 hours before the scheduled departure of your flight. The reason is to prevent queues at check-in.
A situation may occur where you purchase a Czech Airlines ticket (Czech Airlines is a marketing carrier), but the operating carrier is a partner airline. Alternatively, another carrier operates part of your journey.
We recommend that you visit the websites of our partner airlines for all the latest information on Covid-19 travel instructions aboard their aircraft: